Privacy Policy

CineVibe ("we", "our", or "us") operates the CineVibe OTT platform at cinevibe.co.in. This Privacy Policy explains what information we collect when you use our website and apps, how we use it, and the choices you have.

1. Information we collect

• Account details: mobile number, name, email (if provided), account type, and password (stored in encrypted/hashed form).
• Payment details: transaction references, amount, and payment status from our payment partner (PayGlocal). We do not store your full card or UPI credentials on our servers.
• Usage data: content you browse or purchase, device/browser type, and basic logs needed to keep the service secure and working.

2. How we use your information

• To create and manage your CineVibe account
• To process purchases and unlock paid content you have bought
• To provide customer support and respond to requests
• To improve platform performance, security, and content recommendations
• To meet legal, fraud-prevention, and regulatory requirements

3. Sharing of information

We do not sell your personal information. We may share limited data with trusted service providers who help us operate CineVibe, such as payment gateways, hosting, and analytics — only as needed to provide the service. We may also disclose information if required by law or to protect our rights and users.

4. Data security

We use reasonable technical and organisational measures to protect your data. No method of transmission over the internet is 100% secure; please keep your password confidential and log out on shared devices.

5. Data retention

We retain account and purchase records for as long as your account is active and as needed for legal, accounting, and dispute-resolution purposes. You may request account deletion by contacting us.

6. Children's privacy

CineVibe may offer content suitable for different age groups. Parents or guardians should supervise accounts created for children and control access appropriately.

7. Your rights

Depending on applicable law, you may request access to, correction of, or deletion of your personal data, or ask questions about how we process it. Contact us using the details below.

8. Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top will change when we do. Continued use of CineVibe after updates means you accept the revised policy.

9. Contact us

For privacy-related questions, contact CineVibe support via the website cinevibe.co.in or reach the development partner at shreeinfocs.com.